01 Introduction
This Privacy Policy describes how Bull Investo may collect, use, store and protect information relating to users who visit our website, create an account, contact us, use our services or make transactions through available payment facilities.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
02 Information We May Collect
Depending on the services used by you, we may collect information such as:
- Name and contact details.
- Email address and mobile number.
- Address and other account information.
- Login and account-related information.
- Transaction and payment reference information.
- Communication and customer-support records.
- Technical information such as IP address, browser type, device information and website activity.
03 Payment Information
Payments may be processed through third-party payment gateways, banks, UPI providers, card networks or other authorized payment service providers.
Bull Investo generally does not require users to provide complete card credentials, CVV, UPI PIN, ATM PIN or OTP directly to us. Such sensitive authentication information should only be entered on the secure interface provided by the applicable payment provider.
04 How We Use Information
Information collected from users may be used for legitimate business and service purposes, including:
- Creating and managing user accounts.
- Providing requested services.
- Processing and verifying transactions.
- Providing customer support.
- Sending service-related communications.
- Preventing fraud, unauthorized activity and misuse.
- Improving website performance and user experience.
- Maintaining records required for business, accounting or legal purposes.
05 Transaction Verification
Where required, transaction details may be verified with the relevant payment gateway, bank or payment service provider.
This may include checking transaction/reference numbers, payment status, amount, date, order information and other non-sensitive transaction information necessary to confirm a payment.
06 Cookies & Similar Technologies
Our website may use cookies or similar technologies to maintain sessions, remember preferences, improve website functionality, analyze usage and enhance security.
You may configure your browser to block or delete cookies. However, disabling certain cookies may affect some website features or account functionality.
07 Data Security
We take reasonable technical and organizational measures to protect information against unauthorized access, misuse, loss, alteration or disclosure.
08 Sharing of Information
We may share relevant information with trusted service providers where reasonably necessary to provide or support our services. Such providers may include:
- Payment gateways and payment service providers.
- Banking and transaction verification providers.
- Hosting and technology service providers.
- Communication and customer-support providers.
- Professional, legal or accounting service providers where required.
We may also disclose information where required by applicable law, regulation, court order or lawful governmental request.
09 Third-Party Websites & Services
Our website may contain links, integrations or services provided by third parties. Their privacy practices may be different from ours.
Users should review the applicable privacy policy and terms of the relevant third-party provider before providing information or using their services.
10 Data Retention
We may retain information for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, prevent fraud, comply with applicable legal requirements and protect our legitimate interests.
11 User Responsibilities
- Provide accurate and updated information.
- Keep login credentials confidential.
- Do not share OTP, UPI PIN, card PIN or passwords.
- Immediately report suspected unauthorized account activity.
- Use the website and services only for lawful purposes.
12 Children's Privacy
Our services are not intended to be used in violation of applicable age or legal eligibility requirements. We do not knowingly seek to collect personal information from persons where such collection is prohibited by applicable law.
13 Changes to Privacy Policy
Bull Investo may update this Privacy Policy from time to time to reflect changes in our services, technology, security practices, legal requirements or business operations.
The updated version will be published on this page together with a revised update date.
14 Contact Us
If you have questions regarding this Privacy Policy, personal information, transaction information or data security, you may contact us:
Anantha building, 7-2, 3rd main road, Jayanagar,
Bangalore, Karnataka 560070
Phone: +91 7509058665